You may renew some MelCat items by accessing your account online or calling the library at (248) 642-5800. There is no guarantee that a MelCat item will be renewed. The owning library of the item sent via MelCat sets the renewal policy.
Interlibrary loan material can NOT be returned in the automated drop box. The papers that circulate with this material could fall out of the item and be harmful to the system. Feel free to return interlibrary loan material in the manual drive up return or the walk up return.
If you lose a MelCat item, you may be responsible up to $105 for that item's replacement. Please contact the Interlibrary Loan Department as soon as possible at (248) 642-5800 (ext 153). We will contact the lending library to see what the cost to replace the item will be.
Please do NOT purchase outside replacements; most libraries do not accept these. We have no control over the policies of other libraries and must abide by them if we are to stay in good standing with MelCat.
If you can not find an item in MelCat, please see a librarian at the Adult or Youth Services desk. They can attempt to place an ALA request for rarer items. There is a $10 processing fee per request for this service, as well as any fees per the lending library. It can take several weeks for these requests to be processed, depending on library response time, shipping, and availability of the item.