Questions about technology? Email us at asktech@btpl.org

Open Lab

Do you have tech questions? We have answers! Join our technology staff in the Computer Lab to receive one-on-one assistance from our experienced Techs. Topics can include Microsoft Products, Web Applications, Social Media, Email, and how to use your personal digital device.

Curious to know if we can help you before you arrive? Call 248-642-5800 and ask for the Systems department. We can’t promise that we will be able to fix all of your technology issues, but we are usually willing to take a look!

For all open lab dates please see our program calendar.

Public Computers

All public Internet computers require user login. These include all Internet stations at the Computer Center, Computer Lab, Adult Services Reference Table,  Local History Table, Teen Room, and Youth Services.

Residents will use their Library card number to log in at a Resident computer.  Guests will use either their TLN registered library card or request a Guest Pass to use a Guest Computer. Please note that an ID is required to obtain a Guest Pass.

The public computers allow you to access the Internet, use a number of Microsoft Office programs, burn CDs, watch DVDs, listen to music, and scan and edit photos.

There are no time limits on computer use for residents. Guests may use 2 hours of computer time per day.

Patrons are encouraged to bring their own memory sticks/drives to save their work.

Our public computers also offer the following software:

Computer Lab

The computer lab offers patrons a space to enjoy the library’s various computer classes. The lab provides patrons with all the equipment they need for classes offered by the library as well as a quiet environment in which to learn.

The Library offers various Technology classes such as

• Introduction to Microsoft Word
• Introduction to Microsoft Excel
• Introduction to PowerPoint
• Introduction to Scanning and Photo Editing
• Introduction to Social Networking
• Introduction to Google Apps

For more information check The Library Calendar to see what technology courses are available.

Printing

Black & white and color printing and copying are available from our public computers and copiers at .15/page for b&w and .50/page for color. A copy card (available for purchase $1 with $.50 initial value) or the full-size Bloomfield Township Public Library card (loaded with funds via Copy Card Manager Unit) are necessary to retrieve print jobs.

Remote printing is now available at BTPL! You can submit documents or photos for printing from any Wi-Fi or Internet connect device (smartphone, tablet, laptop) no matter where you are. Come to the Library the same day to release and pick up your documents or photos in the Library’s Computer Center with your email address.

PrinterOn offers 3 different ways to remote print: from your PC, a mobile device, or via email. Printing is .15/page for b&w and .50/page for color. Print payment cards are available for sale in the Library or just add money to your Library card at the Computer Help Center.

Click on PrinterOn How-to for instructions.

Copy Center

The Library’s copy center provides copying and scanning services. The copy machines accept Cash, Wallet-sized BTPL library cards with preloaded money, or copy cards with preloaded money.

Copy Cards are available for purchase with a credit card or cash. Residents may use their wallet-sized BTPL Library Card (not the keychain fob) in lieu of purchasing a Copy Card. Guests, non-cardholders, or patrons who do not have their BTPL Library Card must purchase either purchase a  Copy Card or use cash  in order to print.

New Copy Cards cost $1 and come preloaded with a $.50 starting balance. Copy Cards can be reused and the available balance can be increased by using the copy card machines available inside the building.

Copying costs per page:

Black and White: $.15

Color: $.50

Fax Services

Our public fax machine powered by Fax24 is located in the Computer Center. This is a self-service fax machine to send a fax only.  Visa, MC, AMEX, and Discover credit cards are accepted for payment of this service.

The costs to send a fax are:

$1.75 the first page sent in the USA
$1.00 for each additional page sent in the USA
$3.95 the first page sent internationally
$3.45 each additional page sent internationally